Refund and Returns Policy
Thank you for supporting the National Association for Black Veterans, Inc. (“NABVETS”). Your contributions help us continue our mission of advocacy, service, and support for veterans and their families.
This Refund Policy explains how refunds are handled for donations, memberships, event registrations, and merchandise purchased through NABVETS.org.
Donations
All donations made to NABVETS are considered voluntary and non-refundable.
If you believe a donation was made in error, duplicated, or processed incorrectly, please contact us within 14 days of the transaction date. Refund requests will be reviewed on a case-by-case basis.
Approved refunds will be issued to the original method of payment whenever possible.
Membership Fees
Membership fees are generally non-refundable once payment has been processed and membership benefits or access have been granted.
Exceptions may be considered for:
- Duplicate payments
- Billing errors
- Technical processing issues
Requests must be submitted within 14 days of payment (send to: [email protected]).
Event Registrations
Refund eligibility for conferences, conventions, training sessions, and other NABVETS events may vary by event.
Unless otherwise stated on the event registration page:
- Cancellations made 60 days or more before the event may receive a full refund.
- Cancellations made 15–29 days before the event may receive a partial refund.
- Cancellations made less than 14 days before the event are generally non-refundable.
NABVETS reserves the right to cancel or reschedule events due to unforeseen circumstances. If an event is canceled by NABVETS, registrants will be notified regarding refund or transfer options.
Merchandise and Promotional Items
If NABVETS offers merchandise through its website, refunds or exchanges may be available for:
- On a case by case bases (send to: [email protected])
Requests must be submitted within 14 days of delivery and may require proof of purchase and photos of the item.
Items returned must be unused and in original condition unless defective.
Shipping fees are generally non-refundable unless the return is due to an error by NABVETS.
Chargebacks and Payment Disputes
If you have concerns about a transaction, we encourage you to contact NABVETS directly before initiating a chargeback with your financial institution. We are committed to resolving payment issues fairly and promptly (send to: [email protected]).
Processing Time
Approved refunds are typically processed within 14–21 business days, depending on your payment provider or financial institution. We reserve the right to issue a money order by US Mail (on a case by case bases).
Contact Us
If you have questions regarding this Refund Policy or would like to request a refund, please contact:
National Association for Black Veterans, Inc. (NABVETS)
8787 Branch Avenue #378
Clinton, MD 20735
Email: [email protected]
Website: www.nabvets.org
Disclaimer
NABVETS reserves the right to modify this Refund Policy at any time without prior notice. Updates will be posted on this page with the revised effective date (upon availability).
